HOW IT WORKS
Simple to book. Sorted fast.
Task Helper connects New Zealand households with trusted, vetted helpers for everyday home services, such as cleaning, gardening, furniture assembly, and more. Here's exactly how it works, from start to finish.
WHY TASK HELPER
Book trusted help in under two minutes.
No quotes. No negotiating. No no-shows. Task Helper handles everything between booking and payment, so you just focus on getting things done.
1
Tell us what you need.
Pick a service category, describe what needs doing, and set your preferred date and time window. Task Helper calculates a fixed price upfront - no guessing.
Your card is collected at this step but not charged yet. Nothing leaves your account until a helper accepts the job.
2
Instant dispatch. Matched to an available helper near you.
The moment you confirm your booking, nearby vetted helpers receive a notification. First available helper to accept gets the job - no bidding, no waiting on quotes.
Once a helper is matched, they confirm they are on their way. If they are not available, your job automatically goes to the next available helper. You will always know what is happening with live updates in the app the whole time.
3
They show up. They do the mahi.
Your helper arrives at the agreed time, does the job, and marks it complete in the app including a photo confirmation. You will receive a notification to review and confirm.
Photo confirmation is required at job completion - so there is always a record of the work done.
4
Job done. Payment sorted.
Once you confirm the job is complete, payment is automatically released to your helper within 24 hours. No cash. No bank transfers.
24-hour payment hold - your protection window. Funds only release once you are satisfied. Not happy with something? You have a 24-hour window after job completion to raise a dispute in the app. Task Helper holds the funds during that window.
WHY TASK HELPER
Book trusted help in under two minutes.
No quotes. No negotiating. No no-shows. Task Helper handles everything between booking and payment, so you just focus on getting things done.
1
Tell us what you need.
Pick a service category, describe what needs doing, and set your preferred date and time window. Task Helper calculates a fixed price upfront - no guessing.
Your card is collected at this step but not charged yet. Nothing leaves your account until a helper accepts the job.
2
Instant dispatch. Matched to an available helper near you.
The moment you confirm your booking, nearby vetted helpers receive a notification. First available helper to accept gets the job - no bidding, no waiting on quotes.
Once a helper is matched, they confirm they are on their way. If they are not available, your job automatically goes to the next available helper. You will always know what is happening with live updates in the app the whole time.
3
They show up. They do the mahi.
Your helper arrives at the agreed time, does the job, and marks it complete in the app including a photo confirmation. You will receive a notification to review and confirm.
Photo confirmation is required at job completion - so there is always a record of the work done.
4
Job done. Payment sorted.
Once you confirm the job is complete, payment is automatically released to your helper within 24 hours. No cash. No bank transfers.
24-hour payment hold - your protection window. Funds only release once you are satisfied. Not happy with something? You have a 24-hour window after job completion to raise a dispute in the app. Task Helper holds the funds during that window.
WHY TASK HELPER
Book trusted help in under two minutes.
No quotes. No negotiating. No no-shows. Task Helper handles everything between booking and payment, so you just focus on getting things done.
1
Tell us what you need.
Pick a service category, describe what needs doing, and set your preferred date and time window. Task Helper calculates a fixed price upfront - no guessing.
Your card is collected at this step but not charged yet. Nothing leaves your account until a helper accepts the job.
2
Instant dispatch. Matched to an available helper near you.
The moment you confirm your booking, nearby vetted helpers receive a notification. First available helper to accept gets the job - no bidding, no waiting on quotes.
Once a helper is matched, they confirm they are on their way. If they are not available, your job automatically goes to the next available helper. You will always know what is happening with live updates in the app the whole time.
3
They show up. They do the mahi.
Your helper arrives at the agreed time, does the job, and marks it complete in the app including a photo confirmation. You will receive a notification to review and confirm.
Photo confirmation is required at job completion - so there is always a record of the work done.
4
Job done. Payment sorted.
Once you confirm the job is complete, payment is automatically released to your helper within 24 hours. No cash. No bank transfers.
24-hour payment hold - your protection window. Funds only release once you are satisfied. Not happy with something? You have a 24-hour window after job completion to raise a dispute in the app. Task Helper holds the funds during that window.
WHY TASK HELPER
NZ vetted helpers
Fixed price, always upfront
Live GPS tracking en route
24-hour payment protection
Reviews
WHAT PEOPLE ARE SAYING
We needed a reliable cleaner for our studio twice a week. No contracts, no account managers, no hassle. We book through the app and it just gets done.
Sarah Richardson
Burnside
"I was nervous about letting a stranger in to help with Mum's place. Compulsory vetting made it a lot easier. The helper was fantastic. Mum keeps asking when he's coming back."
Grant Tillbury
Christchurch
"I sruggled so much with getting bookings, as my sales and marketing skills are non-existent haha. Task Helper solved that problem for me. I'm earning, I'm busy and I've been very happy with the app."
Anisha Patel
Christchurch
"As a cleaner, I've been using it to fill my schedule gaps. The payment is always on time. No awkward cash conversations, no invoices. It just works."
Mikhaela Hudson
Christchurch
We needed a reliable cleaner for our studio twice a week. No contracts, no account managers, no hassle. We book through the app and it just gets done.
Sarah Richardson
Burnside
"I was nervous about letting a stranger in to help with Mum's place. Compulsory vetting made it a lot easier. The helper was fantastic. Mum keeps asking when he's coming back."
Grant Tillbury
Christchurch
"I sruggled so much with getting bookings, as my sales and marketing skills are non-existent haha. Task Helper solved that problem for me. I'm earning, I'm busy and I've been very happy with the app."
Anisha Patel
Christchurch
"As a cleaner, I've been using it to fill my schedule gaps. The payment is always on time. No awkward cash conversations, no invoices. It just works."
Mikhaela Hudson
Christchurch
We needed a reliable cleaner for our studio twice a week. No contracts, no account managers, no hassle. We book through the app and it just gets done.
Sarah Richardson
Burnside
"I was nervous about letting a stranger in to help with Mum's place. Compulsory vetting made it a lot easier. The helper was fantastic. Mum keeps asking when he's coming back."
Grant Tillbury
Christchurch
"I sruggled so much with getting bookings, as my sales and marketing skills are non-existent haha. Task Helper solved that problem for me. I'm earning, I'm busy and I've been very happy with the app."
Anisha Patel
Christchurch
"As a cleaner, I've been using it to fill my schedule gaps. The payment is always on time. No awkward cash conversations, no invoices. It just works."
Mikhaela Hudson
Christchurch
We needed a reliable cleaner for our studio twice a week. No contracts, no account managers, no hassle. We book through the app and it just gets done.
Sarah Richardson
Burnside
"I was nervous about letting a stranger in to help with Mum's place. Compulsory vetting made it a lot easier. The helper was fantastic. Mum keeps asking when he's coming back."
Grant Tillbury
Christchurch
"I sruggled so much with getting bookings, as my sales and marketing skills are non-existent haha. Task Helper solved that problem for me. I'm earning, I'm busy and I've been very happy with the app."
Anisha Patel
Christchurch
"As a cleaner, I've been using it to fill my schedule gaps. The payment is always on time. No awkward cash conversations, no invoices. It just works."
Mikhaela Hudson
Christchurch
Your home. Your list. Real people to sort it.
Trusted, vetted helpers across Christchurch. Book in under two minutes.
Your home. Your list. Real people to sort it.
Trusted, vetted helpers across Christchurch. Book in under two minutes.
Your home. Your list. Real people to sort it.
Trusted, vetted helpers across Christchurch. Book in under two minutes.